This Refund Policy describes how we handle refund-related requests for purchases made through the Rallymire website. Because our content focuses on digital distribution, certain limitations apply. Please read carefully before proceeding with any transactions.
All content delivered via this site — including downloads, visual upgrades, access keys, and timed rewards — is classified as non-tangible digital product. Once these are viewed, activated, or downloaded, refunds are not available.
Refunds may be considered under limited circumstances, including:
In these situations, all requests must be submitted with supporting evidence — such as transaction receipts, account details, and screenshots that clearly show the problem. Missing or incomplete requests cannot be processed.
To start a refund inquiry, contact us through the official form on our website. Please include:
All requests are reviewed within 7–14 business days. If approved, the refund will be issued using your original payment method. Depending on your provider, it may take several additional days to reflect in your account.
Any attempts to exploit the refund system — such as submitting false claims or repeated refund abuse — may lead to limited access, blocked transactions, or full restriction from site content and services.
This policy may change if we adjust how purchases or digital goods are handled. The current version will always be available on this page. Continued use of the site after revisions confirms your agreement with the updated terms.
By completing a transaction through the Rallymire website, you confirm that you understand and accept the terms of this Refund Policy. Please reach out to our support team with any questions before finalizing a purchase.